Privacy Policy
Last Updated: April 2025
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Tool is committed to protecting your privacy in compliance with the General Data ProtectionRegulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal data.
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1. Data We Collect
For Clients:
- Name, email, password (Passwords are securely hashed and stored using Bubble.io’s security measures, meaning they are not visible to anyone).
- Profile photo, known languages (used for filtering purposes), description, and any other details the client chooses to disclose in their profile.
For Service Providers:
- Name, email, password, phone number (emails, passwords and phone numbers  are securely hashed and stored using Bubble.io’s security measures, meaning they are not visible to anyone).
- The business details, services offered, and any other details the service provider chooses to disclose in their profile.

2. How We Use Your Data
We process your data for the following purposes:
- Connecting Clients with Service Providers.
- Ensuring platform security.
- Improving user experience.
- Analytics: We collect anonymous data on user activity (such as app usage, number of visits, and interactions) to optimize the platform and improve our services.
- Marketing and promotional communications (only with user consent).We commit to never selling your data.
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3. Data Security Measures
- All user data is securely stored on Bubble.io, which implements industry-standard encryption and security protocols.
- Access to personal data is restricted to authorized personnel only.

4. Sharing of Data
- We do not sell user data.
- Data may be shared with legal authorities when required by law.
- We may share certain user data with trusted third-party service providers strictly for operational purposes. For example, we use OneSignal to send push notifications. This may involve sharing device identifiers or user preferences with OneSignal to deliver personalized notifications. All such data sharing is done in accordance with applicable data protection laws and under strict confidentiality agreements.

5. User Rights (GDPR Compliance)
Under GDPR, users have the right to:
- Access their data.
- Request deletion of their account and personal data.
- Update or correct their personal information.
- Object to data processing for specific purposes.
To exercise these rights, contact us at toolappconnect@gmail.com.

6. Data Retention
- Personal data (such as email and profile information) is stored as long as the account remains active.
- Deleted or inactive accounts will have their personal data erased within 365 days, except where legally required.
- Message data retention: Messages between Clients and Service Providers will be stored even if deleted by the user but will not be accessible to users after deletion. These records are retained for security and compliance purposes for 365 days.

7. Cookies and Tracking Technologies
- Cookies. We may use tracking technologies, such as local storage and app analytics tools, to enhance user experience.
- Users can manage tracking preferences in their device settings.

8. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy. Users will be notified of significant changes.
For any questions, contact us at toolappconnect@gmail.com